Privacy Statement

Personal Information We Collect

We collect various types of personal information, including names, addresses, email addresses, and other information that users voluntarily provide when using our Incident Manager service.

How We Use Your Information

We use the collected data for various purposes, including:

To provide, operate, and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer support
To gather analysis or valuable information to improve our service
To monitor the usage of our service
To detect and prevent fraud

Data Protection Rights under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU), you have certain data protection rights. Incident Manager aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

The right to access, update, or delete the information we have on you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent
The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated

Children's Privacy

Our service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we can take necessary actions to delete such information.

Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and other industry-standard security practices.

Transfer of Data

Your personal data is hosted and processed in the United States. In the event that your data is transferred outside the US, we will ensure that appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses or an adequacy decision by the relevant data protection authority.

Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods for different types of personal data may vary based on factors such as legal obligations, operational needs, and industry best practices.

Disclosure of Data

We may disclose personal data that we collect, or you provide:

To comply with a legal obligation
To protect and defend our rights or property
To prevent or investigate possible wrongdoing in connection with the service
To protect the personal safety of users of the service or the public
To protect against legal liability

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.