About

Pivotal Incident Manager is a groundbreaking application designed to elevate the performance of crisis and incident management teams, ensuring they respond to challenges with clarity and efficiency.

The Evolution of Incident Manager

When we began working in the crisis and incident management field in 2000, logs were maintained in hard copy formats. The industry evolved to use whiteboards and eventually Excel spreadsheets. More recently, organizations have experimented with various applications.

However, through our extensive experience supporting crisis and incident management teams across diverse industries, we've observed a critical issue: many of these applications, instead of aiding teams, hinder effective performance by adding unnecessary complexity.

Recognizing this gap, we started developing Pivotal Incident Manager in 2023 with a clear mission: to equip crisis and incident management teams with tools specifically designed to enhance their performance during critical situations.

About Spartan9

Pivotal Incident Manager is proudly developed by the expert team at Spartan9.

Founded in Singapore in 2012, Spartan9 has become a trusted partner for some of the world's leading companies and non-governmental organizations. We specialize in delivering tailored crisis management services, helping our clients navigate complex challenges with confidence and precision.